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Home » Thorpe Bay Smart Station

Thorpe Bay Smart Station

Client

C2C

Location

Essex Coastal Route

Project Value

£412k

Project duration

12 weeks

Project overview

The project was executed in a Design & Build contract, under the architectural vision of BPR Architects and the consultancy of Lambert Smith Hampton. This “Smart” Station on the Essex Coast route between London Fenchurch Street and Shoeburyness aimed to enhance customer service and station efficiency.

Approach

An improved ticket hall was designed to be more open and welcoming, with an open counter that was accessible to wheelchair users. Additional information screens and video screens were installed, including a dedicated board for London Underground services. Advanced ticketing solutions were introduced, with two new ticket machines.

The station’s facilities were significantly upgraded. A refurbished waiting room with direct access from the ticket hall was introduced. The station also received new lighting and replacement glass panes in the entrance canopy to create a brighter environment. Additionally, the heating and air conditioning systems were improved, and the entire station was redecorated and repainted.

Smart features were integrated into the station, including smart walls, electric services, lighting, mechanical services, and comfort cooling. Automatic door systems and ticket gates were also installed to enhance functionality and efficiency.

Scope of works

  • Construction of booking hall
  • Bespoke joinery
  • Glazed counters
  • Glazed “smart walls”
  • Electrical Services
  • Lighting
  • Mechanical services
  • Comfort cooling
  • Smart ticketing systems
  • Customer information screens
  • Automatic door systems
  • Automatic ticket gates
  • Waiting room refurbishment

Outcome

The redesigned station broke down barriers between customers and staff, providing more freedom for passengers to serve themselves while retaining traditional services. The station received positive feedback from the local community, with residents appreciating the modern, airy, and bright environment.

The infrastructure is equipped for future smart ticketing systems, ensuring long-term utility and service efficiency.

Summary

The project was executed in a Design & Build contract, under the architectural vision of BPR Architects and the consultancy of Lambert Smith Hampton. This “Smart” Station on the Essex Coast route between London Fenchurch Street and Shoeburyness aimed to enhance customer service and station efficiency.

Scope of works

  • Construction of booking hall
  • Bespoke joinery
  • Glazed counters
  • Glazed “smart walls”
  • Electrical Services
  • Lighting
  • Mechanical services
  • Comfort cooling
  • Smart ticketing systems
  • Customer information screens
  • Automatic door systems
  • Automatic ticket gates
  • Waiting room refurbishment

Approach

An improved ticket hall was designed to be more open and welcoming, with an open counter that was accessible to wheelchair users. Additional information screens and video screens were installed, including a dedicated board for London Underground services. Advanced ticketing solutions were introduced, with two new ticket machines.

The station’s facilities were significantly upgraded. A refurbished waiting room with direct access from the ticket hall was introduced. The station also received new lighting and replacement glass panes in the entrance canopy to create a brighter environment. Additionally, the heating and air conditioning systems were improved, and the entire station was redecorated and repainted.

Smart features were integrated into the station, including smart walls, electric services, lighting, mechanical services, and comfort cooling. Automatic door systems and ticket gates were also installed to enhance functionality and efficiency.

Sectors

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Transportation

Services

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Construction

Installation / Fit-out

Transport infrastructure

Team

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Outcome

The redesigned station broke down barriers between customers and staff, providing more freedom for passengers to serve themselves while retaining traditional services. The station received positive feedback from the local community, with residents appreciating the modern, airy, and bright environment.

The infrastructure is equipped for future smart ticketing systems, ensuring long-term utility and service efficiency.

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