The Berwick Station Travel Centre refurbishment project involved the reconfiguration and upgrade of the existing travel centre to enhance customer experience and staff facilities. The project aimed to modernise the space while maintaining functionality and accessibility for passengers.
Key steps included site preparation and compliance, ensuring adherence to railway station safety regulations and managing the complexities of working in a live transport environment.
The reconfiguration of the travel centre was designed to provide a more compact and efficient customer information area. Specialist installations such as acoustic panels and assistance seating were implemented to improve accessibility and comfort for passengers.
Additionally, the back-of-house enhancements involved refurbishing staff areas, including offices, kitchen, and WC facilities, to create a more functional and modern workspace.
Efficient problem-solving was essential in managing unexpected site access restrictions by adapting work schedules while maintaining the overall project timeline.
The project team efficiently managed delays and maintained a proactive approach to problem-solving. The successful refurbishment delivered a modernised, customer-friendly travel centre with improved accessibility and enhanced staff facilities ensure a more comfortable and functional working environment.
The project achieved a high-quality finish that aligns with thestation’s design and operational needs. A seamless handover was completed on the original contract date despite someaccess challenges. The Berwick Travel Centre refurbishmentnow provides a refreshed and efficient environment for both passengers and staff.
The Berwick Station Travel Centre refurbishment project involved the reconfiguration and upgrade of the existing travel centre to enhance customer experience and staff facilities. The project aimed to modernise the space while maintaining functionality and accessibility for passengers.
Key steps included site preparation and compliance, ensuring adherence to railway station safety regulations and managing the complexities of working in a live transport environment.
The reconfiguration of the travel centre was designed to provide a more compact and efficient customer information area. Specialist installations such as acoustic panels and assistance seating were implemented to improve accessibility and comfort for passengers.
Additionally, the back-of-house enhancements involved refurbishing staff areas, including offices, kitchen, and WC facilities, to create a more functional and modern workspace.
Efficient problem-solving was essential in managing unexpected site access restrictions by adapting work schedules while maintaining the overall project timeline.
The project team efficiently managed delays and maintained a proactive approach to problem-solving. The successful refurbishment delivered a modernised, customer-friendly travel centre with improved accessibility and enhanced staff facilities ensure a more comfortable and functional working environment.
The project achieved a high-quality finish that aligns with thestation’s design and operational needs. A seamless handover was completed on the original contract date despite someaccess challenges. The Berwick Travel Centre refurbishmentnow provides a refreshed and efficient environment for both passengers and staff.
Accreditations
The Consortia Group